Refund Policy
Effective Date: April 6, 2025
Organization Name: Foundation for Youth Web
Registered Address: Jawahar Nagar, Srinagar, Jammu and Kashmir – 190008
Email: contact@foundationforyouthweb.in
Phone: +91 60052 73237
At Foundation for Youth Web, we are deeply grateful to all our donors, partners, and participants for supporting our mission of youth empowerment, social development, and public awareness. In our effort to maintain transparency, accountability, and trust, we have developed the following Refund Policy, which applies to donations, sponsorships, and event/program registration fees.
1. Donations – General Policy
All donations made to Foundation for Youth Web are non-refundable as they are used to fund ongoing and planned social initiatives. However, in certain rare circumstances, we will consider refund requests under the following conditions:
1.1 Valid Grounds for Refund
Donation made in error (e.g., entered incorrect amount, duplicate transaction)
Donation made using a third party’s card or account without authorization
Donor unintentionally selected the wrong campaign or purpose
Technical glitches on the website or payment gateway that resulted in an incorrect amount being charged
Campaign or project for which the donation was made has been canceled or is no longer active
1.2 Timeframe for Request
Refund requests must be submitted within 7 calendar days of the transaction date. Requests submitted after this period may not be considered.
1.3 Proof of Transaction
Donors must provide proof of payment (transaction ID, payment confirmation email, or bank statement) along with a written request to initiate the refund process.
2. Event/Workshop/Training Program Refunds
From time to time, Foundation for Youth Web may organize workshops, training programs, seminars, youth camps, and events for which participants may be required to pay a registration or participation fee.
2.1 Cancellation by Participant
A full refund will be provided if the cancellation request is made at least 72 hours (3 days) before the start of the event.
If a cancellation is made less than 72 hours before the event, no refund will be granted.
No refunds will be given for non-attendance or no-shows without prior notice.
2.2 Cancellation by Foundation for Youth Web
If the event is canceled, postponed, or rescheduled by the Foundation, all registered participants will be:
Offered a full refund, or
Provided with the option to apply the fee to a future event of similar value
3. Technical Errors & Failed Transactions
In cases of technical failures during the donation or registration process, such as:
Payment deducted but confirmation not received
Double or multiple charges for the same transaction
Amount charged differs from the amount selected
We will thoroughly investigate the issue and, if verified, process a full refund. Such requests must be supported with relevant documentation or screenshots.
4. Sponsorships & Corporate Contributions
In the case of corporate sponsorships or partnership contributions, refunds will be governed by the Mutual Agreement or Memorandum of Understanding (MoU) signed between Foundation for Youth Web and the sponsoring organization. No general refund shall apply unless outlined in the agreement.
5. Mode of Refund
Approved refunds will be processed using the original method of payment (UPI, bank transfer, debit/credit card, etc.). In case the original payment method is unavailable or inactive, alternate bank details may be requested from the donor.
The eligible refund will be processed in 3 – 4 business days, and the amount will be credited to the original payment method or source within 5 – 7 business days.
The Foundation is not responsible for delays caused by banks or third-party payment processors.
6. Process to Request a Refund
To request a refund, please email us at contact@foundationforyouthweb.in with the subject line “Refund Request – [Your Name]” and include the following details:
Full Name
Contact Number
Date of Transaction
Amount Paid
Transaction ID or Payment Reference
Reason for Refund Request
Proof of Payment (receipt, screenshot, bank confirmation)
You may also contact us directly at +91 60052 73237 during business hours (10:00 AM – 6:00 PM, Monday to Saturday).
7. Right to Refuse Refunds
Foundation for Youth Web reserves the right to refuse a refund request if:
The request is made after the eligible refund period (7 days)
The reason does not fall under acceptable categories
The transaction was clearly marked as “non-refundable” during payment
The organization has already allocated or utilized the funds for the stated purpose
8. Amendments to this Policy
We may update or modify this Refund Policy from time to time without prior notice. Changes will be reflected on our official website and will take effect immediately upon publication.
Need Help?
If you have any questions or concerns about our refund policy, please don’t hesitate to reach out. We’re here to support and serve you with integrity.
Foundation for Youth Web
📍 Jawahar Nagar, Srinagar, Jammu and Kashmir – 190008
📧 contact@foundationforyouthweb.in
📞 +91 60052 73237